CRMP stands for Certified Reverse Mortgage Professional.
A CRMP is a mortgage professional who has made a long-term commitment to use his or her experience and knowledge to serve older homeowners and is the
highest designation a reverse mortgage professional can earn.
For most older homeowners, their biggest asset is the equity in their home. CRMPs have the experience and training to consult and advise them and
their trusted advisors (financial advisors attorneys, and family members), on the most prudent plan to utilize home equity for a sustainable retirement.
An Independent Certification Committee was formed by the Board of Directors of the National Reverse Mortgage Lenders Association (NRMLA) to provide independent
oversight of the development and administration of the CRMP designation. They established the following standards:
EXPERIENCE
A CRMP Candidate must have a minimum of three years’ experience originating reverse mortgages or must have personally closed 50 or more reverse mortgage
loans.
ONGOING EDUCATION
In order to become a CRMP, a candidate must have 12 hours of pre-exam education (in addition to normal state-required licensing) and must pass a rigorous
knowledge and ethics examination. Also, to maintain the CRMP designation, the CRMP must annually complete 8 hours of continuing education courses.
INTEGRITY
CRMP candidates must pass an initial comprehensive background check (which is repeated every 3 years), and submit a letter of recommendation from
a senior manager attesting to their character and qualifications.
ETHICS
A CRMP commits to and must practice, the Values in the NRMLA Code of Ethics which include Fairness, Diligence, and Professionalism.
QUALITY
A CRMP is someone who carefully listens to you, can reliably answer your questions in a way that’s easily understandable, does not rush you through the
decision making process, and helps you identify the options that are sustainable solutions for your specific situation.
CUSTOMER SERVICE
A CRMP commits to client satisfaction, emphasizes outstanding service from every member of their team, maintains a professional approach in every interaction,
and responds to your inquiries in a timely manner.
Reverse Mortgages are a powerful and versatile financial tool and have been
used by over one million homeowners to enhance financial security in retirement. Like any financial product, reverse mortgages should be carefully
considered before deciding whether to obtain one.
When selecting a loan officer to work with, you should consider working with a professional who has earned the Certified Reverse Mortgage Professional
designation.
P.S. Just so you know, I’ve had my designation since 2015 and continue to earn it every day I help people enjoy a more satisfying and secure retirement.